If you have questions? Call our sales team at (855) 678-9123
Shipping Policy
Thank you for choosing Royal Shade USA for your outdoor solutions. We are located in California, United States, and offer the following shipping services:
Domestic Shipping (USA)
International Shipping
Order Processing
Returns and Exchanges
We strive to ensure your shopping experience at Royal Shade USA is seamless and efficient. For further details or inquiries regarding shipping, please contact our customer service team.
This policy is designed to provide clear information on shipping options, costs, processing times, and support channels for customers of Royal Shade USA.
I needed a cushion with specific dimensions, and the company was more than accommodating. The final product is even better than I imagined. It's perfectly tailored to my needs and looks fantastic. I highly recommend this company for custom cushions.
My old patio cushions were looking tired and worn, but these new ones have completely transformed my outdoor space. They're not only comfortable but also add a touch of elegance. I'm so happy with my purchase!
First of all it is made in the U.S. so I always try to buy in our own country if possible. The cushion I ordered was simple to do for a bench cushion. Just measure length and width carefully with a tape measure being sure you know how to read to the exact inch. What you tell them is what you get. It came very quickly, the material I picked is of excellent quality and softness, the inside cushion material is sturdy and will hold up a long time and was well made. Also chose the non slip bottom so cushion stays in place and does not move on bench. The zipper in the back is well placed and convientient to use if you should need to wash cushion. Very pleased would absolutly buy again. Very rare to find such a good custom product that is quality and will last a long time.
I've had this cushion for a few years now, and it's still holding up beautifully. The stitching is tight, the foam is still firm, and the color hasn't faded. It's a great investment for anyone looking for a durable and stylish cushion.
I recently acquired an identical cushion from another supplier, but apparently made by the exact same vendor. I like the dark color of this one, rather than the beige of the first one, since this should not show dirt as much. I can rotate it around on my office chair, since it is perfectly square and does not form any depressions from sitting. I can also turn it over. As with the first cushion, this one has a zipper in the cover, so hopefully I can remove the foam stuffing to wash the cover when it gets too dirty. So far, I am very pleased with this cushion. I will now move the beige cushion to an office chair in another room, which I don't use as much.
If you have any questions anytime, Call us at +1 (855) 678-9123 Monday - Friday: 8:30 am to 5:30 pm.