8 x 16 Custom Waterproof Pergola

If the size you need is not available, please click Custom Size

30 days 100% Money-Back

Shipping Policy

Thank you for choosing Royal Shade USA for your outdoor solutions. We are located in California, United States, and offer the following shipping services:

• Domestic Shipping (USA)

  • Free Shipping: Enjoy free standard shipping to all 48 contiguous states within the United States.
  • Expedited Shipping: Expedited shipping options are available for faster delivery, with charges applicable based on order details. Please review shipping costs at checkout.
  • Local Delivery: Select areas may qualify for local delivery options, providing convenience tailored to your location.

• International Shipping

  • Shipping Costs: Customers outside the United States are responsible for additional shipping fees, which can be viewed and selected during checkout.

• Order Processing

  • Orders are typically processed and shipped within 1-2 business days. Custom orders may take 3-7 business days for processing before shipment.
  • Once your order ships, track its progress through our website's order tracking feature.

• Returns and Exchanges

  • We offer a 30-day return and exchange policy. For assistance with returns or exchanges, please contact us via email at help@royalshadeusa.com or call us at +1 (855) 678-9123.

We strive to ensure your shopping experience at Royal Shade USA is seamless and efficient. For further details or inquiries regarding shipping, please contact our customer service team.

This policy is designed to provide clear information on shipping options, costs, processing times, and support channels for customers of Royal Shade USA.